At VivaStay Costa del Sol we take the privacy of our users and customers very seriously. Therefore, we would like to inform you about how we collect, use and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable regulations.

Data controller

The controller of the personal data provided through this website is VivaStay Costa del Sol. You can contact us for any questions related to privacy and data protection by email at: info@vivastaycostadelsol.com.

Data we collect

When you interact with our website, we may collect different types of personal information, including, but not limited to:

• Name, surname and contact details (email, phone number).
• Information about your stay, preferences and needs.
• Browsing data on our website through cookies (see our Cookies Policy for more details).

Purpose of data processing

At VivaStay Costa del Sol, we use your data for the following purposes:

• Manage reservations and provide you with the best possible stay experience.
• Respond to your queries or requests for information.
• Maintain efficient communication in case of changes or updates to your reservations.
• Improve our services and personalize your experience through analysis of your preferences.

Legitimacy for processing

The processing of your personal data is based on the execution of the service contract that you enter into with us when making a reservation. In addition, in certain cases, it may be based on your consent, for example, when subscribing to newsletters, or on our legitimate interest in continuously improving our services.

Retention Periods

We will retain your personal data only for as long as necessary to fulfil the purposes described above, unless we are required by law to retain it for a longer period.

User rights

At any time, you have the right to:

• Access your personal data and obtain information about how we are using it.
• Rectify any inaccurate or incomplete information.
• Request the deletion of your personal data when it is no longer necessary for the purposes described.
• Oppose the processing of your personal data for reasons related to your particular situation.
• Request the limitation of the processing of your data.

To exercise any of these rights, you can contact us by email at info@vivastaycostadelsol.com.

Data Security

At VivaStay Costa del Sol, we implement the necessary technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or disclosure.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. We will notify you of any material changes through our website or by other appropriate means.